Warranty & Return Policy

This warranty against defects (“Warranty”) is given by Performance Brake Systems, Ontario Corporation # 1000472575 (We, Us, Our or PBS”).

1. Coverage and further information

1.1 This Warranty applies to all products purchased worldwide.

2. Warranty

2.1 We warrant, to the original purchaser (“You”) that Our goods will be free from manufacturing defects in materials and workmanship for 12 months or 20,000 kms (12,000 miles) from the date of purchase whichever occurs earlier (“Warranty Period”), provided that, subject to Our obligations under clause 2.3, We will at Our discretion either repair or replace goods where:
(a) We are satisfied that the goods are defective;
(b) You provide proof of original purchase; and
(c) Freight charges both ways are paid for by You; We accept no liability for loss or damage during transit.
2.2 Any repair or replacement during the Warranty Period will NOT renew or extend the Warranty specified in this clause from the original date of purchase.
2.3 Our liability in respect of a breach of a consumer guarantee, condition, warranty or other obligation made under this Warranty is limited, to the extent permissible by law, at Our option to:
(a) in the case of goods We supply;
(i) the replacement of the goods or the supply of equivalent goods;
(ii) the repair of the goods;
(iii) the payment of the cost of repairing the goods or of acquiring equivalent goods;
(iv) the payment of the cost of having the goods repaired.
(b) in the case of services We supply;
(i) the supplying of the services again;
(ii) the cost of having the services supplied again.
2.4 To the extent permitted by law, all other warranties whether implied or otherwise, not set out in this Warranty are excluded and We are not liable in contract, tort (including, without limitation, negligence or breach of statutory duty) or otherwise to compensate You for:
(i) any additional costs or expenses;
(ii) any loss of profit, revenue, business, contracts or anticipated savings;
(iii) any loss or expense resulting from a claim by a third party; or
(iv) any special, indirect or consequential loss or damage of any nature whatsoever caused by Our failure in complying with our obligations.
2.5 We warrant that We will perform any Warranty services with reasonable care and skill and agree to investigate any complaint regarding Our services made in good faith. To the extent permitted by law, Our liability in relation to such services is limited to matters set out in clause 2.3(b) provided that We are satisfied that the complaint is justified.
2.6 To make a claim pursuant to this Warranty You must, before the end of the Warranty Period, contact Us and follow Our warranty claim instructions.
2.7 This limited warranty is the sole express warranty made with regard to this product and is made in lieu of all other warranties whether oral or written. All implied warranties including without limitation warranties of merchantability or fitness for a particular purpose shall be limited in duration to the duration of this warranty. Manufacturer shall have no liability for incidental or consequential damages whatsoever and in no event shall manufacturer be liable for any damages in excess of claimants purchase price for the product.
2.8 For products sold in the U.S., some states do not allow the exclusion or limitation of incidental or consequential damages, so one or more of the above limitations or exclusions may not apply to You. This Warranty gives you specific legal rights, and you may have other legal rights that vary from state to state.
2.9 For products sold in countries other than Canada or the Americas local consumer laws may take precedence and not allow some of the limitations or exclusions indicated in this warranty. Contact Us for Warranty Claims procedures relevant to your location.

Carbon Ceramic Rotor Warranty Statement

A. Rotors are warranted against damage during shipping. Buyer MUST inspect the rotors thoroughly upon delivery by the carrier. If any damage is noted upon delivery, the delivery acceptance MUST be rejected and a photo of the damage sent to PBS for verification. Any damage determined AFTER delivery acceptance will not be covered.

B. Warrantee application MUST be completed and returned to the factory within 30 days of purchase. Application must include declaration from your vehicle dealer verifying odometer reading and VIN#. Forms are available on-line at www.performancebrakesystems.com and can be returned via email at support@performancebrakesystems.com.

C. We recommend that any return be insured by the customer against damage in transit. If we detect damage from the courier not associated with the warranty claim (breaks, chips, cracks) delivery acceptance will be refused and the customer can file a claim with the courier.

D. Rotors are warranted for 300,000km or 12 years from date of purchase, whichever comes first, based upon normal wear (ie; not track or race environments). This can be observed when the 0.8mm Silicon Carbon coating has been evenly worn down, exposing the Carbon Ceramic base material underneath. See Before and After example pictures on our website. Returns must include an updated dealership declaration as per section B above.

E. Using the vehicle on a track or in a race environment will void the warranty. This will be determined as follows:
i. % of area pitted/delaminated >5% of the total surface area on the front and back face of rotor, and/or;
ii. The integrated Thermographic Temperature Paint (TGP) indicators have melted to black, indicating the rotor temperature exceeded the maximum temperature thresholds. This will need to be verified by our engineers as noted in #1 above.

F. Chips, breaks or abnormal cracks are not warranted.

G. Warranty is not transferable.

3. What this warranty does not cover

3.1 This warranty will not apply in relation to:

(a) goods modified or altered in any way;
(b) defects and damage caused by use with nonstandard tools;
(c) repairs performed other than by an authorised mechanical or brake expert;
(d) defects or damage resulting from misuse, accident, chemical corrosion, abuse, impact or neglect;
(e) claims of comfort, noise, vibration or harsh riding characteristics;
(f) goods improperly installed or used in a manner contrary to the relevant instruction manual;
(g) goods where the serial number and/or part number on the product has been removed;
(h) where all associated components are not within recommended specification; or
(i) the product that has been subjected to conditions beyond those for which it was intended, such as, but not limited to, being used in any form of motor sport, unlawful use, or use in a model for which it was not designed for.

PBS cannot be held responsible for fitment if not installed by a licensed motor mechanic or licensed brake specialist, wear and tear and lack of maintenance, including situations where PBS’s product is used past the design limits.

THERE ARE NO WARRANTIES EXPRESSED OR IMPLIED BEYOND THOSE STATED HEREIN, INCLUDING, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

For any inquiries relating to this Warranty Statement please email Us at support@performancebrakesystems.com.

Motorsport warranty statement

PBS’s warranty will NOT apply in relation to use of the product for any form of motorsport or speed trial. Whilst PBS promotes some of its product for use in motor sport applications, PBS cannot warrant the product when used in any form of motor sport. Vehicle modifications by the consumer are out of our control and may affect the braking requirements for the vehicle and it is the responsibility of the owner to ensure vehicle safety in these applications.

This by no means detracts from the quality of the product PBS manufactures; it states that if the product is used in motor sport applications, PBS has no control on how or by whom the product is used.